Robert Deignan is among the few people that have managed to combine both their passions and live comfortably. The IT expert who is passionate about excellent customer care co-founded Advanced tech services, a digital service provider in 2011 after he realized that the available digital providers treated their clients like a nuisance. Before this, he had worked as the managing director of is3, an anti-malware organization that focused on technical support and computer optimization.
He attended the Purdue University on a full football Scholarship where he graduated with a Bachelors degree in Organizational leadership. Immediately after graduation, he played for the New York Jets and the Miami Dolphins for three years before he concentrated on the business of technology and established Fanlink. While at the anti-malware company Robert Deignan and his colleagues found a solution to the machines malware and thought of charging a fee to install a software to stop the malware thus giving birth to ATS.
Robert sources for experienced personnel to join his team of experts and teaches them about the company’s values to ensure that they maintain good customer services. Under his guidance, ATS managed to accomplish all the 39 parameters required for call centers certification. His main aim is to let all his customers know that they are well taken care of when it comes to matters in technology. ATS deals with a wide range of issues ranging from mobile phone hitches to Mounting TV in their client’s homes.
In his Opinion, Robert Deignan would preferably employ a person who isn’t smart enough but is hardworking and will comply with the company’s culture. In one of his interviews, he said that his best trend was the fact that most people were more welcoming to the idea of using remote technologies to solve any issue with their computers. Robert recommends “Rework” a book that has helped him maneuver through the harsh business environment because according to him, it could get a little challenging and the book provides a more straightforward approach. He also attributes his productivity to Quickbooks online, software that gives him a chance to update and check reports anywhere as long as he has internet access.